This year DealerSTAT reaches an important milestone by celebrating its 20th anniversary! The Study, which gathers satisfaction levels of Italian dealership owners in their relationships with Manufacturers, has over the years contributed to focusing attention on the relationship between Manufacturers and Networks, stimulating discussions with the management of the brands and promoting alignment activities with dealers.

The Study involves dealers from 33 car brands and 11 commercial vehicle brands and is conducted by Quintegia,a reference company for the business ecosystem of the automotive sector through a series of activities aimed at the main players in the distribution chain (automobile manufacturers, dealers, and service companies).

The survey includes a questionnaire aimed at monitoring satisfaction levels in each business area, and the results of the 2023 Study,highlighting the brands that have received the best evaluations, will be presented in preview this year as well at the Automotive Dealer Day, which will take place in Verona from May 16 to 18.

Quintegia has sent the link to fill out the online questionnaire to Italian dealership owners, and the response collection phase will conclude on April 7.
Nel caso If it has not been received, it can be requested at the following link: www.quintegia.it/dealerstat or at the email address info@dealerstat.it

The data will be processed solely by Quintegia, fully respecting privacy and maintaining complete anonymity of the respondents.
All results are shared by Quintegia in aggregated form without any possibility of tracing back to individual responding dealers.