Quintegia: In Italy, the top 50 dealers are focusing on consolidation, investment in digital and used equipment, and skills development

Auto Ecosystem, Car ecosystem, Dealer Business, Research, Research

Through the Dealer Network Study, Quintegia provides a snapshot of the automotive distribution landscape, analyzing the structure of the networks (sales and assistance), the management policies for sales activities and the average economic performance generated by the Top 50 Dealer Groups in Italy and Europe*. The situation in Italy: the top 5 Italian groups by…

Service Customer Study 2024: in after-sales, quality and price drive choices as digital gains ground

Cross Industry, Dealer Business, Research, Research

52 percent of customers would change garages if they had greater guarantees of reliability and quality of service, and 63 percent would be willing to share car and usage data for additional services and benefits. These are some of the findings from the Service Customer Study 2024, the annual study conducted by Quintegia, and presented…

DealerSTAT proclaims BMW for the second consecutive time as the best brand in service according to dealers

Car ecosystem, Dealer Business, Electric, Research, Research

Presented at Service Day 2024 all the results dedicated to after-sales of Quintegia’s study Verona, Oct. 24, 2024 – DealerSTAT 2024 proclaimed BMW as the best brand in service according to dealers during the 4th edition of Service Day, confirming last year’s result. The German manufacturer was the brand that, according to Quintegia’s processing of…

Italy Progress Index 2024: Electric leaves Italy skeptical only number of columns grows but with few cars to recharge

Auto Ecosystem, Car ecosystem, Dealer Business, Electric, Research, Research

In the first 9 months of 2024, the electrification process in Italy has progressed hiccupily, with slowdowns and results far from expectations. This is the picture provided by Quintegia’s Italy Progress Index*, which – by systemizing the trends in charging infrastructures, registrations and the electric vehicle fleet – describes a complex situation that has not…

Service Day 2024: The “Generation After-Sales” program.

Auto Ecosystem, Car ecosystem, Dealer Business, Research, Research

On October 24th and 25th, at the Centro Congressi Veronafiere, the only Italian 2024 event dedicated to service and offering concrete solutions for all operators. “Generation After-Sale” is the main theme of the 4th edition of Service Day, the Quintegia event, the brainchild of AsConAuto, scheduled for Oct. 24th and 25th at the Centro Congressi…